August 10, 2009 10 Via Torre, RSM, Ca 92688 "Dear Anne: I want to thank you for the real estate services you provided in the sale of my home. In this market when one sale can turn neighborhood home values upside down, you persevered and never wavered from being positive and reassuring that we would get a sale. When other homes stayed on the market a long time, we managed to get it sold in a reasonable amount of time. I am delighted we were able to do so. Also, you kept me informed as to any changes happening in the market and the status of other homes on the market. I never had to wait for anything from you -- you already had thought about my questions, before I voiced them!! I have bought and sold nine homes in the last 17 years and have worked with many agents -- you have a place at the top of my list. C.A.Thomas" May 17, 2009 Mission Viejo Dear Anne, We would like to take the opportunity to thank you for finding us our dream home in Mission Viejo last summer. As you know, it was quite a long process. We had very specific ideas about what we wanted and we are so glad you were patient with us and that you undestood and came to share our vision. Your tireless dedication, flexibiltiy, candid advice and counseling were much appreciated. You actually made the buying process enjoyable. As for the selling process, we valued your honesty above all. You gave us some great selling tips. Your market expertise was key, evidenced by the fact that our Lake Forest Home went into escrow after only 3 days! This was an amazing feat, especially given the current economic conditions. We always felt that you had our best interests at heart. Thank you for being our realtor, our advisor and most of all our good friend. We would not hesitiate to refer your services to anyone who is looking to buy or sell their home. Warmest Regards, Doug and Jen Pang
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